Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle Saiki

Kyle Saiki

August 29, 2025

5  out of  5
rating by Kyle Saiki
"Jarrett is great to work with, he worked with my mother and got us exactly what we needed. Thanks again for all the help"
Profile photo of Irma Moreno

Irma Moreno

August 8, 2025

5  out of  5
rating by Irma Moreno
"I want to thank Gerardo Puente for this time. He was friendly and very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of 1201 Most Wanted

1201 Most Wanted

August 1, 2025

5  out of  5
rating by 1201 Most Wanted
"Órale, banda! Mi cuate me recomendo el lugar. Les cuento que me lancé a cotizar un seguro de auto y la neta estuvo chido el servicio con State Farm. La senorita Jacqueline y Gerardo. Desde el principio, la banda fue bien atenta, Gerardo me explicaron todo con calma y sin tanta jalada. La cotización que me dieron estuvo bien, nada de precios locos que te sacan la lana. Además, todo el trámite se hizo rápido, como debe ser, sin broncas ni vueltas. Si andan buscando cotizar un seguro de auto en la neta les recomiendo que le den una oportunidad a este lugar. No se van a arrepentir, carnales!"
Profile photo of Amada Ramos

Amada Ramos

August 1, 2025

5  out of  5
rating by Amada Ramos
"Estoy muy satisfecha con el servicio de esta oficina y de mi agente. El trato fue excelente; el personal muy amable y atento. Además, las tarifas son competitivas y ofrecen buenas coberturas. Sin duda, lo recomendaré a mis amigos y familiares."
Profile photo of Ethan Kekoa Kerr

Ethan Kekoa Kerr

July 30, 2025

5  out of  5
rating by Ethan Kekoa Kerr
"State farm has always been good to me. Great team and great service. Jarrett and his team are always on top of things and super responsive if any questions ever come up!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Juan Cervantes

Juan Cervantes

July 24, 2025

5  out of  5
rating by Juan Cervantes
"I’ve with State Farm for about 10yrs they are the best. Always there for you when you need them. Gerardo Is always so helpful and makes sure he helps you on your every need. Thank you guys I definitely recommend them for your home and auto insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Fer

Fer

July 18, 2025

5  out of  5
rating by Fer
"Recientemente me cambié a state Farm y la verdad estoy feliz por que se acopla a mis nesecidades especialmente grasias a Gerardo Puente que me saca de todas mis dudas grasias Gerardo eres el mejor."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Marc Merino

Marc Merino

July 10, 2025

5  out of  5
rating by Marc Merino
"Been with Jarret Bayless well over 10 years and he always has great support staff that save my time and provide great support. Gerardo thank you for all your help on my policy addition. Highly recommend this agency!"
Profile photo of Rosario Moreno

Rosario Moreno

June 24, 2025

5  out of  5
rating by Rosario Moreno
"I have had State Farm for years, and the representatives are always super helpful today was no exception. Thank you Gerardo Puente for your outstanding work."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jose jr Perez

Jose jr Perez

June 24, 2025

5  out of  5
rating by Jose jr Perez
"I have only good things to say about State Farm and my agent Gerardo. Very helpful and very nice person. By far my favorite insurance company and agent. 100% recommended."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Anayanci Ramos

Anayanci Ramos

June 24, 2025

5  out of  5
rating by Anayanci Ramos
"Amazing. I got a better price and better service, I would definitely recommend this insurance to friends and family."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sal Olloqui

Sal Olloqui

June 19, 2025

5  out of  5
rating by Sal Olloqui
"I highly recommend Jarrett and his State Farm team. They have been fantastic in helping me and my family navigate the insurance world in good ol California. Great communicator, extremely fair and very trustworthy!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of rosa marquez erwin

rosa marquez erwin

June 17, 2025

5  out of  5
rating by rosa marquez erwin
"This office is so organized,efficient and affordable. If you are looking for exceptional customer service and knowledgeable agents please give them a 📞 call"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Meimei W

Meimei W

May 30, 2025

5  out of  5
rating by Meimei W
"Very professional and good service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Justin Liu

Justin Liu

May 30, 2025

5  out of  5
rating by Justin Liu
"Very helpful and friendly. I’m understanding my insurance coverage more compared to my previous insurance company. Thanks for all of the explanation!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Daphne Loh

Daphne Loh

May 30, 2025

5  out of  5
rating by Daphne Loh
"Jarrett and his team is very helpful and professional. Solved and answered my questions. Thanks for all your help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Cesar Castillo

Cesar Castillo

May 29, 2025

5  out of  5
rating by Cesar Castillo
"If you’re looking for top-notch insurance service, I highly recommend Jarrett’s office. Jackie and Gerry are incredibly knowledgeable and always go above and beyond to help. From the moment you connect with them, you’re treated like family — not just a policy number. Whether you’re local or need coverage in Arizona, this team has you covered with professionalism, heart, and expertise. Give them a call — you won’t be disappointed!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jacqueline Halasz

Jacqueline Halasz

May 15, 2025

5  out of  5
rating by Jacqueline Halasz
"The most amazing insurance company. The price for insurance is affordable. . Jerry always answers the phone in the most pleasant voice and is always happy to help with any insurance questions. Also, if he has to follow-up with a call back to me, he is prompt, and always calls back within 5-10 minutes."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Marian@home Gray

Marian@home Gray

April 16, 2025

1  out of  5
rating by Marian@home Gray
"I did not have a great experience with this agent or his staff. He never contacted me to go over my policies, not even once. When I did contact him about my homeowners insurance because his staff could not answer my questions, he acted like I was wasting his time and like he was doing me a favor. His staff can do quotes but can’t answer questions. Recently I did not receive any notice of the CA auto rate increase. I asked his staff if I could get a dated notice and both skirted my question and I never received a dated notice. This is unacceptable and was the last straw for the shabby customer service that I have been receiving. I was too frustrated dealing with the staff and the agent that was no where to be found. Glad I left."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
Profile photo of Jerry Ramos

Jerry Ramos

April 1, 2025

5  out of  5
rating by Jerry Ramos
"I've had an excellent experience with Jarrett Bayless State Farm Insurance! Their team is professional, knowledgeable, and truly committed to helping customers. A special shoutout to Gerardo Puente, who went above and beyond to assist me. He took the time to explain everything thoroughly, ensuring I understood my options and found the best coverage for my needs. I highly recommend their services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kekoa Dapitan

Kekoa Dapitan

April 1, 2025

5  out of  5
rating by Kekoa Dapitan
"They're the best in the business!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Susana Falcon

Susana Falcon

March 31, 2025

5  out of  5
rating by Susana Falcon
"I’ve been with State Farm for the past five years, and it’s all thanks to Jarrett and his amazing staff. From the start, they’ve made the process of finding the right insurance coverage easy and understandable. I was able to explore multiple options and get a variety of quotes, and with the help of Gerardo Puente, I was able to narrow it down to the perfect coverage for my needs. His explanation of the options made all the difference. Most recently, I was involved in a car accident where the other driver totaled my car. I was honestly shocked by how quickly State Farm handled the claim. Within just three business days, they had totaled my car and started the claim process. The speed and efficiency were impressive, especially when compared to how slowly the other driver’s insurance company handled things. I can’t recommend Jarrett and his team enough. They’ve consistently gone above and beyond, and I’ve felt truly taken care of every step of the way."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Gerardo Puente Jr.

Gerardo Puente Jr.

March 31, 2025

5  out of  5
rating by Gerardo Puente Jr.
"I got my show cars and daily commuter vehicle quoted by Jarrett and got a great deal on a bundle! Hands down best service, amazing staff, options, and recommendations that benefit my needs! Thanks for everything!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ken Hojati

Ken Hojati

March 31, 2025

5  out of  5
rating by Ken Hojati
"I have used Jarrett as my agent for over 10 years. He has always been there to answer all my questions & everyone is his office is very pleasant and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Nicole Letarte

Nicole Letarte

February 23, 2025

5  out of  5
rating by Nicole Letarte
"Jarrett and his team were great to work with! Jarrett is very knowledgeable, kind, and professional. He is very prompt to answer any questions I had. He did a great job at explaining everything in detail and finding a policy that best suits our family. I would highly recommend Jarrett!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"